Confiigure Mail Forwarding with Charter

 As you have undoubtedly become aware, Charter email does not work well with Apple's mail app for the Mac and iPad. This article will help you transition from your current Charter email to any other email provider.

1. Login to Charter web-based mail client using Safari or your preferred email client: http://bit.ly/8D9Xbi
2. Select Preferences
3. Select Mail Forwarding
4. Turn it ON
5.  Enter your new email address (i.e. Gmail, iCloud)
6. Select Save

Now, any and all messages sent to your Charter email address will automatically be forwarded to your new email address. When you receive the messages at your new email address, be sure to remind your contacts that you have changed your email address whenever you send an email or a reply.

Recover a Disabled iPhone

Figure 1

One of the issues I have helped clients with the most is a disabled iOS device. An iPhone can become disabled if you set a password to lock the device, then enter it incorrectly too many times. Unlike a computer, you cannot simply remove or reset the password.

In order to make a disabled iPhone usable again, you must Restore to Factory Settings. Before you do this, it would benefit you to know exactly what a Restore to Factory Settings does. This will ERASE the entire iPhone, including all of your photos, music, and apps. After being erased, the iPhone then downloads and installs the latest system software from Apple. This will require a computer with iTunes installed, your iPhone, and the USB cable that came with your iPhone.

These same steps can be used whether it is for an iPhone, iPad, or iPod touch.

1. Connect the USB cable to the computer
2. Launch iTunes on the computer
3. Turn off your iPhone
4. Hold down the Home button
5. While holding the Home button, connect the USB cable to your iPhone until you see the screen in Figure 2 with the USB cable and iTunes logo on your iPhone's screen
6. On your computer, you will notice a pop-up, as in Figure 3
7. Use iTunes to restore your iPhone

Figure 2

Figure 3

Help! I don't remember setting a password on my Mac.

What you see to the left is called a "Dialog Box", and it is one of the possible pop-ups that the OS X system on your Mac may generate. Its purpose is to block malicious and unwanted software access to the core of the operating system. This usually appears when you are installing software or software updates.

For many, this is a cause of alarm and panic because you never set a password on your Mac. Don't worry, you most likely didn't forget the password, but instead just have a blank password. If this is the case, you may simply just hit the return key on your keyboard when this appears, and it will accept your blank password.